Escape to Serenity: Our Policies & Guidelines

At The Zen Retreat, we are dedicated to upholding transparent and fair policies to ensure a harmonious experience for all our guests.

Guidelines for Serene Sanctuary

At The Zen Retreat, we uphold the highest treatment standards with stringent hygiene practices, ensuring a serene and quality spa experience for our guests.

Peaceful Policies: Booking & Cancellation Guidelines

At The Zen Retreat, easily schedule appointments online. Cancel up to 24 hours in advance for no fee. Reschedule with flexibility.

Peace of Mind Promise

At The Zen Retreat, we are committed to exceeding your expectations with top-notch spa treatments that promote relaxation and rejuvenation. Your satisfaction is our priority.

Liability and Safety Guidelines for Your Wellness Journey

Our spa services prioritize safety with stringent hygiene protocols. Liability policy ensures client well-being. Enjoy a serene retreat at The Zen Retreat.

Privacy Assurance: Your Peaceful Sanctuary's Commitment

At The Zen Retreat, we prioritize the protection of our clients' personal information through strict confidentiality protocols and secure data management systems. Your privacy is our top priority.

Payment Information: Serenity Through Seamless Transactions

At The Zen Retreat, we accept payment via credit card, cash, and mobile payment options. A valid ID is required for billing procedures.

Our Commitment to Excellence: Elevating Your Wellness Experience

At The Zen Retreat, we are dedicated to ensuring each guest's satisfaction. Our team excels in resolving any issues promptly and with care.

Acknowledging Responsibilities and Scope

Our responsibility covers providing safe spa treatments, but guests are responsible for disclosing medical conditions to ensure a positive and safe experience.